As providers of the ionCube24 service, the ioncube24.com website, and any other facilities that may be made available from time to time, collectively termed the "Service", we regard the privacy of our members data as crucial to all concerned, and this statement reflects our sincere commitment to providing a secure and safe Service and environment for every member.
INFORMATION GATHERING AND USE
The Service gathers and keeps only the minimal information as is necessary to provide a reasonable and satisfactory service. Members' personal information is not imparted to 3rd parties in any form. ionCube consistently receives praise for the dedication to customer support. If you have provided a contact phone number then where appropriate we may use this to proactively offer assistance, in responding to support queries and as part of the ongoing process of service improvement.
INFORMATION FOR ONLINE PURCHASES
For your security, information gathered and processed for effecting any purchase is handled on a secure server by third parties specialising in payment processing. Processing information is passed back to the Service for the purposes of order matching, however no information is returned concerning account details of credit or debit cards.
A cookie is a piece of data stored on a visitor's computer containing information sent from the Service. It is passed to the Service when the user requests pages. The Service uses a cookie to establish and authenticate a private session between a member and the Service. Cookies cannot be used to obtain any information from the users computer other than that which was stored in the cookie by the Service in the first place. The cookie is invalidated and may be deleted by the member's browser when the member elects to log out of the Service.
TRANSACTION AND LOG FILES
Web server log files are kept for the purpose of analysing patterns of usage, and to detect problems with the Service. Log files may contain the IP address of the user. The IP address is not currently used for any purposes, but can helpful in providing broad demographic information. Logs are kept for the purpose of detecting site problems and to assist in effecting an accurate restoration of state in the event of site failure.
The ionCube24 site may contain links to other sites and services, however we are not responsible for nor endorse any such sites or services. Such sites may have privacy policies and practices different to those of ionCube24. You are encouraged to review and be aware of the policies in effect on other sites.
Access to ionCube24 is encrypted with 2048 bit keys and the SHA-256 + RSA signature algorithm. SSLv3 is also disabled to mitigate the flaws in SSLv3 and the so-called POODLE exploit reported by Google in 2014.
(c) ionCube Ltd. Updated April 20, 2017